Services

Pricing and Value Commitment
A consistent national suggested retail price will be set and enforced across all retailers. No differential in retail price will occur, as returns will be accepted on any unsold products after 180 days.


Catalogue, Website and Availability
All specification appearing in our catalogues or websites are subject to change without prior notice. Sunnysauna is not responsible for misprints in our catalogues or online.

Lead Time
Low season: February to May is our traditional low season. Peak season: June to January is our traditional peak season. Generally, It will take 3~5 days for down-payment or L/C documents to process. Excluding receiving the down-payment or L/C documents,the lead time for FCL order will generally be 25 days in low season and 30 daysin peak season, the lead time for LCL order will generally be 35 dyas in low season and 45 days in peak season.


Payment Methods
We accept Visa, MasterCard, Discover, American Express, wire transfer, business checks and money orders. We accept only postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code).

FOB:
T/T (Telegraphic transfer): 30% down payment, 70% payment by copy of bill of lading. L/C at sign;

EX-works:
T/T (Telegraphic transfer): 30% down payment, 70% payment by copy of bill of lading.


Logo / Branding Policy
When your order quantity meets our MOQ, logos will be allowed to be printed on the control panel of the sauna and on the boxes for free.

Notice: For technical reasons, we can only allow for the printing of 2-color logos.